Shipping & Returns
Shipping Policy
Free Worldwide Shipping
Every order ships 100% free, no minimum purchase required. We ship to over 200 countries and territories worldwide.
Processing Time
Orders are processed within 1-3 business days. You will receive a tracking number via email once your order has been dispatched.
Delivery Times
- United States & Canada: 7-15 business days
- Europe & UK: 10-20 business days
- Australia & New Zealand: 10-20 business days
- Rest of World: 15-30 business days
Delivery times are estimates and may vary depending on your location and customs processing.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can also track your order on our Track Your Order page.
Return & Refund Policy
30-Day Hassle-Free Returns
Not satisfied? No problem. We offer a 30-day return policy on all products. Items must be unused, in original packaging, and in the same condition you received them.
How to Return
- Contact us at support@tavorym.com with your order number
- We will provide a return shipping label and instructions
- Ship the item back to us
- Receive your refund within 5-10 business days after we receive the item
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 48 hours of delivery with photos. We will send a free replacement immediately — no need to return the damaged item.
Non-Returnable Items
Items that have been opened, used, or are missing original packaging cannot be returned for a refund but may be eligible for warranty replacement.
12-Month Warranty
All Tavorym products come with a 12-month manufacturer warranty covering defects in materials and workmanship. If your product fails under normal use within 12 months of purchase, we will replace it free of charge.
To make a warranty claim, email support@tavorym.com with your order number and a description of the issue.